Why does my iPhone freeze when entering the passcode?

Hello. My phone is stuck at the last digit of passcode screen after I restarted it. I’m able to enter the passcode but it unfortunately stuck at the very last digit. I tried the method of forced restart so many times but the problem is still there. Please help.


[Re-Titled by Moderator]


iPhone 11, iOS 18

Posted on Oct 5, 2024 3:18 AM

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Question marked as Top-ranking reply

Posted on Oct 5, 2024 3:01 PM

The "Up, Down, Side" instructions require some precision:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


If that restarts but doesn’t solve the problem, you need to reinstall iOS. If you use your computer you can do it without erasing the phone.

1 reply
Question marked as Top-ranking reply

Oct 5, 2024 3:01 PM in response to tibra224

The "Up, Down, Side" instructions require some precision:


  • Press and quickly release VOLUME UP


     then

  • Press and quickly release VOLUME DOWN


     then

  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 


If that restarts but doesn’t solve the problem, you need to reinstall iOS. If you use your computer you can do it without erasing the phone.

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Why does my iPhone freeze when entering the passcode?

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