Can’t connect to the App Store
After updating iOS 18, I do not have access to the app store nor from iPhone nor a MacBook
iPhone 14 Plus, iOS 18
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You can continue to find trusted guidance and support on the official Apple Support site.
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
After updating iOS 18, I do not have access to the app store nor from iPhone nor a MacBook
iPhone 14 Plus, iOS 18
Hi alexejev,
welcome to the Apple (user-to-user) Community!
Re: "Can’t connect to the App Store :
After updating iOS 18, I do not have access to the app store nor from iPhone nor a MacBook"
You may want to check you are signed in (to your iPhone & Mac) with the Apple ID you use for the App Store:
See how to: Sign in to your Apple Account - Apple Support
You may want to try restarting your iPhone (deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected.
(On Mac: you can use the Apple menu > restart.)
You can check if there are restrictions set on App Store use:
Manage App Store purchases, settings, and restrictions on iPhone - Apple Support
Else: Apple support has trouble-shooting articles online that may be helpful:
What to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
If you can’t download or update apps on your iPhone or iPad - Apple Support
or
If you can't download or update apps on your Mac - Apple Support
If help is still needed you can: Contact - Official Apple Support
or
For feedback to Apple: Product Feedback - Apple
All the best :-)
Hi alexejev,
welcome to the Apple (user-to-user) Community!
Re: "Can’t connect to the App Store :
After updating iOS 18, I do not have access to the app store nor from iPhone nor a MacBook"
You may want to check you are signed in (to your iPhone & Mac) with the Apple ID you use for the App Store:
See how to: Sign in to your Apple Account - Apple Support
You may want to try restarting your iPhone (deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected.
(On Mac: you can use the Apple menu > restart.)
You can check if there are restrictions set on App Store use:
Manage App Store purchases, settings, and restrictions on iPhone - Apple Support
Else: Apple support has trouble-shooting articles online that may be helpful:
What to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support
If you can’t download or update apps on your iPhone or iPad - Apple Support
or
If you can't download or update apps on your Mac - Apple Support
If help is still needed you can: Contact - Official Apple Support
or
For feedback to Apple: Product Feedback - Apple
All the best :-)
Can’t connect to the App Store