Despite Follow up Suggestions being turned off in Settings then Mail and turning off iPad and turning it back on and/or clicking Follow Up suggestions on then off again, I’m still getting Follow Up Suggestions !!!
[Re-Titled by Moderator]
iPad, iPadOS 17
I'm unable to replicate the behaviour that you observe.
If your iPad is no behaving as expected, try a forced-restart - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart, it may be necessary to fully reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting :
I'm unable to replicate the behaviour that you observe.
If your iPad is no behaving as expected, try a forced-restart - as this will often clear an isolated software issue:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
If the problem persists after performing the restart, it may be necessary to fully reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:
How to back up your iPhone, iPad, and iPod touch - Apple Support
When you are happy to proceed, you can perform the reset from iPad settings:
Settings > General > Transfer or Reset iPad > Reset > Reset All Settings
If the problem still doesn’t clear, the next step is to reset the iPad to factory settings:
Restore your iPhone, iPad, or iPod to factory settings - Apple Support
Otherwise, you might be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:
https://apps.apple.com/app/apple-support/id1130498044
You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to assist with troubleshooting :
Presumably you have just been hiding the Follow-up Suggestions Mailbox category within the Mail sidebar. To disable the Follow-up feature for mail, this is instead achieved from iPad settings:
iPadOS 18.x
Settings > Apps > Mail > [Messages] Follow-up Suggestions - set to OFF
iPadOS 17.x
Settings > Mail > [Messages] Follow-up Suggestions - set to OFF
Thank you for your reply but as I said in my post, done all that through Settings, Mail, Follow up suggestions.
My iPad is up to date. Neither turning it off, then turning it back on made any difference. Flicking the Follow up suggestions on, switching off the iPad, restarting the iPad, turning the Follow Up doodah off again - absolutely no difference, Apple still did follow up emails into my Inbox. I had just taken the emails down to about 19 and suddenly I had a dozen more. I don’t need Apple’s help to “follow something up”. Call me old-fashioned but I use my own brain!
How do I disable Follow up suggestions on my iPad?
