Pages couldn’t read the file after the update to Sequoia

Question

Level 1

4 points

Pages couldn’t read the file after the update to Sequoia

Hi there, after I updated my Mac to Sequoia, I can no longer open my Pages files, both old and new. The message that appears is always the same: "Pages couldn’t read the file. You can try restoring to a previous version," but it shows no previous version when I try to restore it.

At first, I thought it was a problem related to the app, since I can easily open all my Pages files from my iPhone and iPad. So, I tried deleting and reinstalling the app on my Mac, but that didn’t change anything.

Since I can open the files on my Mac if I send them from my iPhone or iPad, I tried that method, and everything was fine—until I installed the latest Sequoia update. The problem returned, and now I'm unable to open the new files I created after the first update.

Has anyone else faced this problem with the new MacOS updates, or does anyone know how to solve it?

Posted on Oct 7, 2024 7:18 AM

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Answer 1

Oct 7, 2024 7:47 AM in response to eli_emme

On macOS Sequoia 15.0.1, do you have Pages v14.2 installed? Have you at any time stored these Pages documents on Google Drive, or Microsoft OneDrive?

I have Sequoia v15.0.1 and Pages v14.2 and have no issue opening local or iCloud Drive-hosted Pages documents, whether created yesterday or years ago.

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Answer 2

eli_emme Author

Level 1

4 points

Oct 7, 2024 7:58 AM in response to VikingOSX

Yes, I have Pages 14.2, reinstalled it just today, and no, I've never used google drive or microsoft one drive to stored Pages documents; I only use iCloud. That’s why I don’t understand what kind of issue this could be.

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Answer 3

Oct 7, 2024 8:13 AM in response to eli_emme

eli_emme wrote:

Yes, I have Pages 14.2, reinstalled it just today, and no, I've never used google drive or microsoft one drive to stored Pages documents; I only use iCloud. That’s why I don’t understand what kind of issue this could be.

And, neither do I. What have you installed lately besides the Pages reinstallation (which would make no difference)?

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Answer 4

eli_emme Author

Level 1

4 points

Oct 7, 2024 8:24 AM in response to VikingOSX

Nothing, the only change was updating to the new macOS version. No new apps or software were installed

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Answer 5

VaKant

Level 1

8 points

Oct 29, 2024 1:13 AM in response to eli_emme

I have a similar problem with Pages after updating to Sequoia. It doesn't let me export files in any other format anymore. It freezes until I force quit the app.

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