iPhone SE: using hearing aids kills the phone microphone and I cannot be heard. Using speaker it works ok. Help.

Starkey Wifi hearing aids work ok but when selected as audio choice, the phone microphone quits working and I cannot be heard by people I called. If I deselect hearing aids as audio, and select "speaker" the mic is OK and people can hear me fine. How can I get the phone mic to work with hearing aids for audio. For six months there was no problem, now suddenly the mic is inop when I listen with hearing aids.?????? Thank you.

iPhone SE, iOS 17

Posted on Oct 7, 2024 3:51 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 10, 2024 8:21 AM

Solved -- problem was separate WiFi unit induced -- somehow cut off microphone in hearing aids audio selection. In "speaker" it works well............with WiFi shut off in the house it works well. It's not the phone..........Thank you.SHL

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone SE: using hearing aids kills the phone microphone and I cannot be heard. Using speaker it works ok. Help.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.