What to do if iPad 10th gen is slightly bent outwards near front camera

Hello - i recently discovered that my iPad 10th gen is slightly bent outwards there the front camera is - it works perfectly and the camera is woking great as well- the screen is slightly dislodged from the body but apart from that its perfect- what should i do? It has apple care+



[Re-Titled by Moderator]

iPad, iPadOS 17

Posted on Oct 7, 2024 10:48 PM

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Question marked as Top-ranking reply

Posted on Oct 8, 2024 2:42 AM

With an active AppleCare+ plan, your iPad is covered for both non-warranty technical failure - and accidental damage. If a claim is made using your AppleCare+ plan, this being an insurance product, there will be a small excess/deductible fee to pay.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to assess your iPad - and you can explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification.

3 replies
Question marked as Top-ranking reply

Oct 8, 2024 2:42 AM in response to aadya160

With an active AppleCare+ plan, your iPad is covered for both non-warranty technical failure - and accidental damage. If a claim is made using your AppleCare+ plan, this being an insurance product, there will be a small excess/deductible fee to pay.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to assess your iPad - and you can explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification.

Oct 10, 2024 10:10 AM in response to aadya160

With an active AppleCare+ plan, your iPad is covered for both non-warranty technical failure - and accidental damage. If a claim is made using your AppleCare+ plan, this being an insurance product, there will be a small excess/deductible fee to pay.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to assess your iPad - and you can explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification.

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What to do if iPad 10th gen is slightly bent outwards near front camera

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