How long will it take for me to receive a refund for the previous iPad?

Hello, I just ordered and paid for an iPad Air 6 on October 6, and I canceled the order yesterday to purchase another different iPad. So how long will it take for me to receive a refund for the previous iPad?


[Re-Titled by Moderator]

Posted on Oct 8, 2024 12:34 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2024 3:03 AM

For online orders, Apple usually only charge your Credit Card just before the iPad ships to you - at which point it is usually too-late to cancel the order fulfilment. As such, if you were able to successfully cancel the online order, no charge is likely to have been made - and therefore no refund will be due.


If you have any concerns, check with your Credit Card issuer - as they will be able to confirm whether or not a charge has been made to your account. Be aware that when placing your order online, a "hold" (but not a "charge") may have been made. The "hold" merely checks that you have sufficient credit - and temporarily holds that credit until the charge is made. The hold will expire if the charge isn't subsequently made by the retailer.

1 reply
Question marked as Top-ranking reply

Oct 8, 2024 3:03 AM in response to Tamiao

For online orders, Apple usually only charge your Credit Card just before the iPad ships to you - at which point it is usually too-late to cancel the order fulfilment. As such, if you were able to successfully cancel the online order, no charge is likely to have been made - and therefore no refund will be due.


If you have any concerns, check with your Credit Card issuer - as they will be able to confirm whether or not a charge has been made to your account. Be aware that when placing your order online, a "hold" (but not a "charge") may have been made. The "hold" merely checks that you have sufficient credit - and temporarily holds that credit until the charge is made. The hold will expire if the charge isn't subsequently made by the retailer.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How long will it take for me to receive a refund for the previous iPad?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.