Contact is displayed as number, and is sent to myself and the contact
Hi,
I've been having trouble with my messages for one contact in particular. When I receive a text from them, instead of their contact name, it displays their number, and is sent to both me and their contact. Below is an image of this problem. Due to this, I am unable to send read receipts and some of my texts do not show up on their phone but are only visible on their macbook. I also notice that I am only able to scroll up to see my texts to a certain point, and the rest past that has disappeared.
This problem only occurs for their contact. In an attempt to fix this problem, receiving imessages and replying has been turned on for both number and email for both of us. I've also attempted merging all profiles of them together, have tried deleting their contact, deleting the chat, adding the region code to their number, adding just their number to the profile and starting the text before later adding their icloud email, but nothing has worked and the problem is still the same. I noticed that on my macbook, there were initially two chats of the same person, but I later also merged them together. Also, I have attempted most of the fixing from my side, and have not attempted many of what I did to their device. However, if someone could help with this, it would be a lifesaver. Thank you so much!
iPhone 13 Pro