Suddenly white screen appeared on my iPhone 13 Pro Max

My iPhone 13 pro max suddenly appeared white screen. I need someone to assist me on this. Appreciate for the prompt response. Thanks.


[Re-Titled by Moderator]

iPhone 13 Pro Max, iOS 17

Posted on Oct 10, 2024 6:58 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2024 7:09 AM

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Oct 10, 2024 7:09 AM in response to fion49

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN) Force restart iPhone - Apple Support (IN)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple


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Suddenly white screen appeared on my iPhone 13 Pro Max

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