Does apple care protection plan cover accidental damage to iPad?

My iPad’s interior got filled with water last week and it hasn’t dried out since then which made permanent damage to its screen. Can I apply an applecare protection plan to repair the device without an additional cost?

iPad Air, iPadOS 17

Posted on Oct 10, 2024 8:09 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2024 10:11 AM

With an active AppleCare+ plan, your iPad is covered for both non-warranty technical failure - and accidental damage. If a claim is made using your AppleCare+ plan, this being an insurance product, there will be a small excess/deductible fee to pay.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to assess your iPad - and you can explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification.

3 replies
Question marked as Top-ranking reply

Oct 10, 2024 10:11 AM in response to hunor289

With an active AppleCare+ plan, your iPad is covered for both non-warranty technical failure - and accidental damage. If a claim is made using your AppleCare+ plan, this being an insurance product, there will be a small excess/deductible fee to pay.


You would be best advised to visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) where the technicians will be able to assess your iPad - and you can explore your available options for remedy:

Genius Bar Reservation and Apple Support Options - Apple


For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange a qualifying iPad for a renewed/refurbished iPad of the same model and specification.

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Does apple care protection plan cover accidental damage to iPad?

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