Can accidental water damage be covered in AppleCare+?

Hello, my phone accidentally fell into the sea. Although I found it, it is no longer usable. Can Apple Care help?


[Re-Titled by Moderator]

Posted on Aug 22, 2024 6:29 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 22, 2024 6:43 PM

Dixon1122 Said:

"Water damage: Hello, my phone accidentally fell into the sea. Although I found it, it is no longer usable. Can Apple Care help?"

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Do you have AppleCare?


Apple Covered from Spilt in Water:


With AppleCare:

  1. Go Here: AppleCare Products - iPhone - Apple
  2. As it Reads: "you’ll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months."


Without AppleCare, Apple will not cover this, unless you have rights under consumer law. Go Here: Water and Other Liquid Damage to iPhone or iPod isn't Covered by Warranty - Apple Support


The Device is Replaced --not Repaired:

  1. Go Here: AppleCare Products - iPhone - Apple
  2. As it Reads: "AppleCare+ for iPhone includes unlimited incidents of accidental damage protection.3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service4 and 24/7 priority access to Apple experts by chat or phone."


4 replies
Question marked as Top-ranking reply

Aug 22, 2024 6:43 PM in response to Dixon1122

Dixon1122 Said:

"Water damage: Hello, my phone accidentally fell into the sea. Although I found it, it is no longer usable. Can Apple Care help?"

-------


Do you have AppleCare?


Apple Covered from Spilt in Water:


With AppleCare:

  1. Go Here: AppleCare Products - iPhone - Apple
  2. As it Reads: "you’ll get unlimited incidents of accidental damage protection and up to two incidents of theft or loss coverage every 12 months."


Without AppleCare, Apple will not cover this, unless you have rights under consumer law. Go Here: Water and Other Liquid Damage to iPhone or iPod isn't Covered by Warranty - Apple Support


The Device is Replaced --not Repaired:

  1. Go Here: AppleCare Products - iPhone - Apple
  2. As it Reads: "AppleCare+ for iPhone includes unlimited incidents of accidental damage protection.3 Each incident is subject to the service fees listed below, plus applicable tax. In addition, you’ll get Express Replacement Service4 and 24/7 priority access to Apple experts by chat or phone."


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Can accidental water damage be covered in AppleCare+?

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