You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Music App - Search error: "Something went wrong. Please try again later."

Hello, I'm having a problem with the Apple Music app search function.

Inputting any search terms and pressing return consistently leads to the message: "Something went wrong. Please try again later":

As a workaround, I'm able to open a song, artist, or album page when its preview appears under the search bar:

However, certain artists and tracks don't appear as previews (even when I've confirmed their availability by searching them on Apple Music on a browser). As a result, they are impossible to access from the app.

I've already tried to sign out and sign back in to my account, as well as restarting the machine entirely, to no avail. Running Sonoma 14.6 on a 2021 Apple M1 Pro.

Is this a known issue, and does anyone have suggestions to resolve this issue?

Thank you

MacBook Pro 14″, macOS 14.6

Posted on Oct 10, 2024 12:21 PM

Top-ranking reply

cscheide

Level 1

34 points

Posted on Oct 11, 2024 6:29 AM

I am also having this issue. Just wanted to let anyone else affected that I have reported this issue up to Level 3 support at Apple and they're handing it off to the development team.

It does not appear to be account related as we did some testing, including using a fresh account on the same machine with the same issue. Appears to be specific to that version of Apple Music or MacOS. This is occurring for me on OS 14.7.

View in context

82 replies

Nhsgyt50

Level 1

8 points

Oct 23, 2024 3:41 PM in response to dionido-online

https://share.icloud.com/photos/085jn2VxFckV4px8qpdtqCX9A

Please help I tried and I even restarted it so please try the best you can cause I can count on you well also Microsoft, but mostly you

Nhsgyt50

Level 1

8 points

Oct 23, 2024 4:04 PM in response to jchapper

I know Microsoft doesn't have to do anything with this

Oct 23, 2024 10:55 PM in response to dionido-online

Same here. Brand new M3 Air, Sonoma 14.6.1

Oct 24, 2024 4:01 AM in response to dionido-online

Hi,

Can you update to MacOs 15 Sequoia. This may solve your problem. I don't have search problems noted in the various post which seem to be affecting users on Sonoma.

Jim

Oct 25, 2024 2:49 PM in response to lkrupp

I checked today before I did my "new library back to old library" trick.

It was not working before I created the new library.

But again, that's just my instance.

Oct 28, 2024 6:22 AM in response to BBobM

Well... search queries including spaces that previously threw errors every time are succeeding for me today; I haven't tested extensively, but so far so good on the search front!

Riznn

Level 1

8 points

Oct 28, 2024 9:26 PM in response to BBobM

Confirmed issue has been resolved for me as well thank you for your service 🫡

Music App - Search error: "Something went wrong. Please try again later."