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Zoom Workplace showing one hour ahead that iMac computer or Zoom on web..

So, this is making me crazy. I am in Playa del Carmen, Mexico. (GMT -5) My new iMac is displaying the correct time (automatically) but the zoom app is one hour ahed.

I have checked my imac settings and they are correct, but somehow the Zoom App still shows the wrong time.

I have the app on ipad and on a laptop and it works fine, it's only on my new imac. The Mac is set to the correct time...


iMac 21.5″, macOS 14.6

Posted on Oct 10, 2024 3:07 PM

Reply
9 replies

Oct 29, 2024 7:45 AM in response to el555

After a lot of back and forth with Zoom Help I received this reply: "Thank you for your patience while we addressed this issue. My Engineering Team has formally advised that this issue is due to a Bug and we are targeting a fix release for this bug in 6.2.10 (targe release:11/17). Please note that this timeline is tentative and subject to change."

So we are not crazy!! It's a bug and hopefully will be fixed with next zoom update!



Oct 11, 2024 7:44 PM in response to rojkind

In Disk Utility>View, select Show all Devices, highlight the top left entry.


Run Disk First Aid on all items in the left panel, from top down.



Are you running any VPN, Anti-Virus, or Cleaning apps?


We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info. Give it Full Disk Access.

https://www.etrecheck.com/


Give etrecheck Full Disk Access before running.


Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community



Oct 10, 2024 4:42 PM in response to varjak paw

Hi, the first screenshot is the time on my imac: Eastern Standard Time.... (GMT -5) the second screenshot is from the Zoom Workplace settings... where it is automatically set to "use device time" and it is set to GMT -4. Here is a better image to show you what I mean, my imac clock says 16:59, the zoom app says 17:59...


The web version of zoom is fine, (also zoom on my iphone, ipad and on an older imac has the correct time) just this one is one hour ajead.


Oct 10, 2024 3:22 PM in response to rojkind

Maybe I'm misunderstanding, but when I look at your screenshot of your Mac, it shows that the time was 17:06 when you made that screenshot, and the Zoom screenshot says that the time was 17:01. So by those two screens it appears the Zoom is indeed picking up the correct time (allowing for the time it took between screenshots). What am I missing here?

Zoom Workplace showing one hour ahead that iMac computer or Zoom on web..

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