Why is the volume low on my Apple Watch Series 10?

Hi, I had a question to ask all Apple Watch Series 10 owners, I recently switched from an Apple Watch Series 8 45mm GPS to an Apple Watch Series 10 46mm GPS + Cellular and I noticed (I don't know if it's a suggestion) but I I hear very slowly, I watched a video on Youtube where another user complained about auedga what, can you confirm that this is the case for you too? Or is it a factory hardware defect?


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Apple Watch Series 10, watchOS 11

Posted on Oct 11, 2024 7:21 AM

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Posted on Feb 18, 2025 1:20 PM

So, here's an update...I left the Apple store, having left my watch with them, feeling like they were just going to tell me it was not repairable. Pretty crappy feeling. Several days later, I got it back in the mail and it worked again! The sound was great and no problems with it whatsoever. Also, no explanation of what they did or what was wrong. While my watch was with Apple, I did some digging on the internet. It seems a whole lot of people are having the same trouble with their Apple watch 10's. Here is what I gleaned from this whole ordeal: Take your watch off if you are washing your hands with soap, or putting on lotion, or those kinds of things where things can get in those tiny little holes along the side of your watch. The Apple watch 10 is thinner that the watches ever have been and the speaker is right behind those little holes. Anything clogging those tiny holes effects the speaker. When the Apple folks were grilling me about how I use my watch, they continually asked me about water and this puzzled me because it is supposed to be waterproof. This was my first clue. They are definitely having trouble-not with water, but other things getting in the little holes.

Since I got my watch back, I am super careful not to get anything on it. I take it off when I am doing dishes, washing my hands, putting on lotion, etc... I recommend doing this so you don't encounter the problems that I have had. I wish you all the best of luck with your 10's.

64 replies

Apr 5, 2025 1:19 PM in response to Leonardo4605

Finally! I have an update for everyone fighting this Watch Series 10 low volume+distortion issue. You are not alone and an escalation fix request is underway - via a firmware update! (per Apple Store)


Unfortunately, no timeline for the fix was available.


First, note that this is NOT a cleaning issue at least for my Series 10 watches (on #2 now) - my watch is always CLEAN with NO lotion or other gunk. Also do NOT get it wet, admittedly for mostly gray-hair paranoia reasons. Neither force-restart nor re-pairing the watch helped.


After a warranty replacement for my Series 10 and another repair disposition of "unable to reproduce" (but yet volume came back Ok again for a couple of weeks), this is starting to make sense. On the last "non-repair", I'm told the techs have a way to reload the firmware that fixes the volume... for the usual 2-4 weeks, before it backslides to useless. Now it's sounding like a firmware bug vs design problem.


Let's hope Apple prioritizes this firmware fix. In the meantime, sent my watch in for yet another replacement or firmware reload.


Taking calls is THE key feature for me, so this is a massive problem. Besides, running for my phone is sooooo 1997 ;)


Hope this helps folks suffering through the same pain. Hang in there!

Feb 20, 2025 10:34 AM in response to CIAVT

Circling back on this post I made. I followed some of the tips in this thread (cleaning the holes, soaking the watch, using the water eject several times etc) and I have progress getting the speaker sounding better. It still does not sound as good as my Apple Watch 7, but it certainly is improved. I think the smaller speaker holes are the real culprit. They hold dirt and grime better than the larger speaker holes on the AW9 and earlier.

Feb 3, 2025 9:55 AM in response to Leonardo4605

I have had an Apple Watch for YEARS and have had NO problems. Then I got a new Apple Watch Series 10 in November 2024 and by December the sound was so low you couldn’t hear it when it was on full volume. I turned it in on a warranty and they sent me a new one - then the new one started doing it too! Sounds like when a speaker is blown! Full volume and I can’t hear it! Took it to the Apple Store yesterday and they are sending it out for repair!!! I’m about to try finding an older used Apple Watch so I don’t have to deal with this seemingly constant problem! Apple-please fix this problem with your watches!

May 10, 2025 11:21 AM in response to Littlelamb117

One thing I found that worked is to immerse the watch and water for a while, and then use the function to expel the water at the same time kind of brushing the speaker on the outside. The sound is quite a bit better than it was. I don’t know if it’s supposed to be loud but it’s pretty good. All these people saying to go to haptics and turn up the volume duh. You watch a good soaking and then ejector propeller of the water. It seems to help with the speaker at least that’s what I found.

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Why is the volume low on my Apple Watch Series 10?

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