Data encryption errors - error code 0x407 - Norton VPN issue?

can Norton VPN cause data encryption errors on a Mac when working with Microsoft Remote Desktop program, Windows 10 and Lacerte tax? Error code is 0x407 - seems to be a Microsoft error code. Forces program to shut down.

MacBook Pro 16″, macOS 15.0

Posted on Oct 12, 2024 10:34 AM

Reply
8 replies

Oct 13, 2024 9:26 AM in response to Frank_WP

Frank_WP wrote:


BTW, I am using Cisco. That VPN connect my Mac to Campus's network with 2FA each time I login. I believe that has nothing to do with public VPN.
BobTheFisherman wrote:


Frank_WP wrote:

VPN is just fine. I think apple needs to address the problem brought by the update.
Search these communities to see the number of problems caused as a result of using a public VPN.

If you are using a VPN to create a secure point-to-point tunnel to an organization's private network this is a valid use of VPN. Contact your VPN admin to ensure the configuration of the VPN is not causing your issue or that it is preventing other access.

Oct 13, 2024 10:08 AM in response to BobTheFisherman

BobTheFisherman wrote:


Frank_WP wrote:


BTW, I am using Cisco. That VPN connect my Mac to Campus's network with 2FA each time I login. I believe that has nothing to do with public VPN.
BobTheFisherman wrote:


Frank_WP wrote:

VPN is just fine. I think apple needs to address the problem brought by the update.
Search these communities to see the number of problems caused as a result of using a public VPN.

If you are using a VPN to create a secure point-to-point tunnel to an organization's private network this is a valid use of VPN. Contact your VPN admin to ensure the configuration of the VPN is not causing your issue or that it is preventing other access.

Thanks. I am actually a new user of MacOS. I added RDP into the trust list of firewall, and seems it doesn't work.

Oct 13, 2024 8:55 AM in response to Frank_WP

Frank_WP wrote:

I think apple needs to address the problem brought by the update.

What Apple needs to do is scrap that worthless application firewall. If people want that junk, there are plenty of 3rd party "security" apps they can install. It would make my life easier because then I could direct everyone to the 3rd party developers. It's really annoying when it's Apple causing the problem with a useless, non-functional app.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Data encryption errors - error code 0x407 - Norton VPN issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.