why is “done” for downgrading cloud storage not available?

Can’t downgrade cloud+ storage because “done” button will not activate.***


[Edited by Moderator]


iPhone 12, iOS 18

Posted on Oct 14, 2024 10:26 AM

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3 replies

Oct 14, 2024 10:53 AM in response to Jay Gamel

See the following from Downgrade or cancel your iCloud+ plan - Apple Support


If you can't tap Done, make sure that you're signed in with the same email address you use with your Apple Account for your iCloud+ plan. 


To confirm the downgrade was successful, make sure that you see a blue check next to your new plan, and a message that says your new plan will automatically renew. If you downgrade or cancel your iCloud+ plan, the change takes effect after your current subscription billing period ends.1


If needed, see: Contact - Official Apple Support


This is primarily a user-to-user support forum; other Apple users like you.


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why is “done” for downgrading cloud storage not available?

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