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I’ve got a new iPhone 14 Plus about 1 month old which was all working fine and I’ve had new laptop and installed iTunes on it, it then said the phone needed a software update and is now stuck on the update “apple” screen and he progress bar is not moving.
what do I do?
iPhone 14 Plus, iOS 17
First, force-restart the iPhone:
then
then
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.
Then go to Settings/General/Software Update and follow the instructions. Make sure the phone is plugged in, charged to at least 50%, and not in Low Power Mode.
First, force-restart the iPhone:
then
then
The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem.
Then go to Settings/General/Software Update and follow the instructions. Make sure the phone is plugged in, charged to at least 50%, and not in Low Power Mode.
Frozen on update apple screen
