iPhone 13 Pro has crashed and shows a black screen

Iphone 13 pro user , was using Ios 18

Today out of nowhere the iphone crashed and went to black screen , I tried every trick in book to restart but unsuccessful , cant get apple logo to be back

I am sure I had over 50% charge when it crashed


[Edited by Moderator]



iPhone 13 Pro, iOS 18

Posted on Oct 14, 2024 3:14 PM

Reply
3 replies

Oct 14, 2024 3:21 PM in response to Anman244

If you haven’t already, try to force reset your iPhone as shown below ⇢


  • Press and quickly release the volume up button.
  • Press and quickly release the volume down button.
  • Press and hold the side button until you see the Apple logo 


If a force reset is still without success, make a reservation at your nearest Apple Store or Apple Authorized Service Provider to get in-person support and possibly repair. ⚛️


Genius Bar Reservation and Apple Support Options - Apple

 

Find Locations


Also, Apple has already stated that it had never, nor would ever "do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades."



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iPhone 13 Pro has crashed and shows a black screen

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