New iPhone 16 pro is locked (read post)

Got a new iPhone 16 pro and I am trying to transfer my old iPhone 14's data. Started the data transfer and my new iPhone 16 pro was forced into a software update ( i had chosen to update later but was then forced). The update said it was installed then I was just stuck waiting for some time maybe 15 mins and nothing on the screen was changing just both of my phones pending. Did the silver bullet reset trick (vup then release vdown then release hold power until the apple appears) and now my new iPhone 16 pro is locked and I can't swipe up to unlock and type in my password.


When I try the 'silver bullet' reset method I can't swipe the shut off option, and when I get through to the apple the problem with the swiping to unlock persists.


very stressful any help is appreciated

iPhone 14 Pro, iOS 18

Posted on Oct 15, 2024 12:23 PM

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Posted on Oct 15, 2024 7:05 PM

I had to do this twice before it started working normally!!


>If you have a Mac/MacBook you can put it into recovery mode and download the software from your Mac


you would reset your phone as normal (vol up, vol down, press & hold power) but you’re going to continue to press down the power button….


once it finally decides to turn off and the Apple logo pops up DONT LET GO OF THE POWER BUTTON but plug the phone into your Mac


once the image of the cord & Mac pop up on your phone screen you can let go of the power button and follow the prompts in your Mac to either update or restore the phone.

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New iPhone 16 pro is locked (read post)

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