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Genuine iPhone, but Lightning Cable Found to be Counterfeit

The title seems weird, but I encountered an issue where the lightning cable in my iPhone box was identified as fake, even though the iPhone is genuine.


I faced an issue with my iPhone. Just after one week, the cable stopped working, and when I visited an Apple authorized support center, they informed me that the cable was fake and not covered under warranty.


I request Apple Support to assist me with this issue. Either the service centers need to be updated, or there needs to be an investigation into how a fake cable could end up in an iPhone box.



iPhone 13, iOS 17

Posted on Oct 15, 2024 12:29 PM

1 reply

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Genuine iPhone, but Lightning Cable Found to be Counterfeit

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