Missing Messages in group chat

I have a a group chat with 20 people mixed with Apple and android. I have two issues 1. Every time someone with an android texts it creates a whole new group chat. 2.(and more importantly) Recently I have been missing messages in the group chat from both Apple and android users, I’ve tried powering off my phone but it didn’t work.

Posted on Oct 15, 2024 6:42 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2024 6:58 PM

Sam_hazl24 wrote:

I have a a group chat with 20 people mixed with Apple and android. I have two issues 1. Every time someone with an android texts it creates a whole new group chat. 2.(and more importantly) Recently I have been missing messages in the group chat from both Apple and android users, I’ve tried powering off my phone but it didn’t work.

You'll need to report your issue to your pone carrier, MMS is their feature.

Also someone in that group chat doesn't have MMS enable or isn't provisioned by their phone carrier to use it, find said person and have them contact their phone carrier.

Similar questions

1 reply
Question marked as Top-ranking reply

Oct 15, 2024 6:58 PM in response to Sam_hazl24

Sam_hazl24 wrote:

I have a a group chat with 20 people mixed with Apple and android. I have two issues 1. Every time someone with an android texts it creates a whole new group chat. 2.(and more importantly) Recently I have been missing messages in the group chat from both Apple and android users, I’ve tried powering off my phone but it didn’t work.

You'll need to report your issue to your pone carrier, MMS is their feature.

Also someone in that group chat doesn't have MMS enable or isn't provisioned by their phone carrier to use it, find said person and have them contact their phone carrier.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Missing Messages in group chat

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.