Unable to Change Region, Add Payment Method, or Download Apps After Moving to Kazakhstan

I am currently in Kazakhstan and want to change my region, but I am unable to do so. My US card no longer has any funds since I’ve moved, and I want to download apps for my current country. Right now, I can't add another card, download apps, or change the region. I have a subscription that I’ve canceled, but it is active until 2025. I cannot wait that long because I need to update and download new apps and pay for iCloud.

iPhone 15 Pro, iOS 18

Posted on Oct 16, 2024 12:12 AM

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1 reply

Oct 16, 2024 4:39 AM in response to merey64

You will need a payment method that is acceptable in your new country

Payment methods that you can use with your Apple ID - Apple Support


If you want to continue to download apps from the USA for the moment you will need a payment method acceptable in the USA. Ideally a USA credit or debit card that works.


Subscriptions will continue until the expiration date. Canceling them just tells them not to renew after that date. To have it end before that date you need to contact Apple and explain you need it to end immediately.


Click here --> https://getsupport.apple.com/solutions Enter “Cancel subscription” in the search feature, enter, then on the next page scroll down to the chat or phone call option.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> Contact Apple for support and service - Apple Support


For a general outline of changing country, read Change your Apple Account country or region - Apple Support


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Unable to Change Region, Add Payment Method, or Download Apps After Moving to Kazakhstan

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