I am not receiving notifications from my doorbell camera on iPhone 12

I no longer get screen alerts on my iPhone 12 from my home video security doorbell camera detecting live activity. It doesn't matter if I'm home or away, I still have the same problem. For the first year or so, this featured worked just fine. I've tried to remove and re-download the security app as this doesn't fix the problem. Its a Vivitar brand doorbell security camera, however the exact doorbell device is also manufactured under a number of different brand names. Regardless, their customer support NEVER responses to help issues.


[Re-Titled by Moderator]

iPhone 12, iOS 17

Posted on Oct 16, 2024 12:11 PM

Reply
1 reply

Oct 16, 2024 2:01 PM in response to CarGuyGto

CarGuyGto wrote:

I no longer get screen alerts on my iPhone 12 from my home video security doorbell camera detecting live activity. It doesn't matter if I'm home or away, I still have the same problem. For the first year or so, this featured worked just fine. I've tried to remove and re-download the security app as this doesn't fix the problem. Its a Vivitar brand doorbell security camera, however the exact doorbell device is also manufactured under a number of different brand names. Regardless, their customer support NEVER responses to help issues.

Call their support https://www.vivitar.com/collections/smart-home?srsltid=AfmBOorpM8rAPb88O1UiEP0GIF3Idis8A5VpcnSXkLvNLZPL9l8YYMig

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I am not receiving notifications from my doorbell camera on iPhone 12

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.