iPhone 16 pro max upgrade problem: stuck on "Restore from iCloud"

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iPhone 16 pro max upgrade problem: stuck on "Restore from iCloud"

I've tried both restoring from iCloud and phone-to-phone restore. Both stuck on "Restore from iCloud" screen. "Time remaining" varies from an hour to 13 hours. Ran the iCloud restore over night, was at 13 hours remaining this morning. Cancelled that restore and tried a phone-to-phone restore and restore hours climbed up for that as well. Third time trying a restore (again from iCloud) and currently stuck on "About 1 hour" for the last 2 hours.

Phone has good access to Wifi, Internet. Both devices connected to power throughout the process.

The "restore from" phone is an iPhone 14 Pro Max running iOS 18.0.1.

iPhone 16 Pro Max

Posted on Oct 17, 2024 3:14 AM

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Answer 1

agentok Author

Level 1

5 points

Oct 17, 2024 10:52 AM in response to agentok

Just a few minutes after I posted the above question the phone restarted and I moved on from "About 1 hour" to the next step of the process (not stuck on "Restore from iCloud" screen, able to access the phone, all data/apps gradually downloaded).

On the third round of trying a restore the only thing I did different was to not set up anything like cards in wallet during the start of the install process on the new phone. I just deferred all setup to later. No idea if that had an impact.

Mysteriously, I still had an eSim automagically come across even though it was gone from the previous phone (labeled as "NoSIM") and the new phone was supposed to be erased.

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