Return key works only when caps lock is on in MacBook Pro

As mentioned in the title, "enter/return" key is only working while caps lock is on, interestingly enough a bunch of other keys are acting in similiar manner which surround "enter" such as "]\'/" along with right arrow and right shift below "enter/return". Has anyone encountered the same issue? I am using M1 Macbook Pro 2021



[Re-Titled by Moderator]



MacBook Pro 13″, macOS 15.0

Posted on Oct 19, 2024 1:14 AM

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Posted on Oct 19, 2024 1:37 PM

Try using an external keyboard to see if that works. If an external keyboard works, then the built-in Keyboard has a hardware failure.


If even the external keyboard has a problem, then try creating a new macOS user account. Log out of your main user account, then log into the new user account. Does the issue still exist? If not, then you have a configuration issue with your main user account.


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Question marked as Top-ranking reply

Oct 19, 2024 1:37 PM in response to Moderate_user

Try using an external keyboard to see if that works. If an external keyboard works, then the built-in Keyboard has a hardware failure.


If even the external keyboard has a problem, then try creating a new macOS user account. Log out of your main user account, then log into the new user account. Does the issue still exist? If not, then you have a configuration issue with your main user account.


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Return key works only when caps lock is on in MacBook Pro

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