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Your account has been disabled in the App Store and iTunes

i am not able to update any apps nor I am able to download any apps it’s showing your account has been disabled in the App Store and iTunes

iPhone 15, iOS 18

Posted on Oct 20, 2024 8:51 AM

Reply
2 replies

Oct 20, 2024 10:25 AM in response to Shrijeet23

Hello,


If a message says 'Your Media & Purchases account has been disabled' - Apple Support or "You cannot login because your account has been locked”, this is not something anybody on this forum can resolve for you. You might be able to request reactivation by tapping Continue right from the alert. If that does not work, Apple provides a link with three options for this specific issue. Tap or click here and choose the self help method, or a contact option ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 .


or for additional telephone contacts refer to: Contact Apple for support and service - Apple Support



Your account has been disabled in the App Store and iTunes

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