I'm running Big Sur, and want to update to Ventura. My security settings allow for App Store and recognized developers. It's my personal computer.
iMac 27″ 5K, macOS 11.7
Karen Sue wrote:
Not from Apple.
Being coy able were the computer was purchased is not really going to help resolve the computer issue
There are Pitfalls when purchasing Apple Devices from Non Apple Sources or Sources that are Not Apple Authorized Service Centres
Judging from the dialogue thus far
Yes you, the new owner of this device may not have installed management profile.
But it certainly is behaving like there are management profiles installed from the Previous Owner
Change Profiles preferences on Mac
On your Mac, choose Apple menu 
> System Preferences, then click Profiles.
If you haven’t installed any configuration profiles, Profiles preferences isn’t available.
or the Remove button 
to add or delete profiles.Karen Sue wrote:
Not from Apple.
Being coy able were the computer was purchased is not really going to help resolve the computer issue
There are Pitfalls when purchasing Apple Devices from Non Apple Sources or Sources that are Not Apple Authorized Service Centres
Judging from the dialogue thus far
Yes you, the new owner of this device may not have installed management profile.
But it certainly is behaving like there are management profiles installed from the Previous Owner
Change Profiles preferences on Mac
On your Mac, choose Apple menu > System Preferences, then click Profiles.
If you haven’t installed any configuration profiles, Profiles preferences isn’t available.
or the Remove button to add or delete profiles.It may be your personal computer, but have you installed a management profile from your employer or school?
Where, exactly, did you get the machine?
I am not 100% sure if this computer is not Owned by " Team Name AppleInc.-Video Apps Engineering "
About this Mac from the Apple Icon Top Left icon
Should present the Age of this computer
macOS Ventura is compatible with these computers
If the computer does not appear and listed to upGrade to Ventura
That may partially answer the question as to Why ti troubles are
There is 1 profile:
iMovie_27_Sep
Unverified
Expires 9/22/38
Application Name. Xcode Mac App ID com apple iMovieApp
Application ID PTN9T2S29T.com.apple.iMovieApp
Team Name AppleInc.-Video Apps Engineering
I bought my Mac new, online. I've not installed a management profile.
Bought it new online from where? Directly from Apple or from somewhere else?
Not from Apple.
Error message while trying to update Mac : due to restrictions set for this device, this app cannot be downloaded
