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touchpad not working properly

It does not move. It seems to be frozen at touch. It still works but not as it did .

iMac 21.5″ 4K, macOS 13.7

Posted on Oct 22, 2024 9:55 AM

Reply
2 replies

Oct 22, 2024 9:57 AM in response to dano226

Please try the following:


The following will require any USB keyboard and mouse. If you don’t have them, borrow or buy them, they are inexpensive!


1.     Connect the USB keyboard and trackpad to the computer.

2.     Open System Preferences – Bluetooth

3.     Un-pair the wireless keyboard and trackpad.

4.     Turn off Bluetooth

5.     Restart the computer in Safe Mode per the directions in Start up your Mac in safe mode - Apple Support

6.     Restart the computer normally.

7.     Open System Preferences – Bluetooth

8.     Turn on Bluetooth

9.     Re-Pair the wireless keyboard and trackpad.

10.  Unplug the USB keyboard and mouse and begin testing the wireless devices again. 


touchpad not working properly

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