Macbook pro damage after submitting to repair center

I had purchase Apple Care+. My Macbook pro damage after submitting to repair centre. I would like to request a repair for my device, which I believe is covered under this plan. I was handling my device very carefully. I would like to clarify that there is absolutely no possibility of liquid damage caused by my actions and the device has not been damaged at my end in any way.

I would appreciate it if you could proceed with the necessary repairs at your earliest convenience. Please let me know if any further information or documentation is needed.

Thank you

MacBook Pro 14″, macOS 14.6

Posted on Oct 23, 2024 3:38 AM

Top-ranking reply

D.I. Johnson

Level 8

35,501 points

Posted on Oct 23, 2024 7:40 AM

FYI - these Apple Communities forums are user-only, peer-to-peer support forums. You are not speaking to Apple here and we understand Apple don’t actively participate here.

You can make a Genius Bar appointment for hardware/software service and support using this link:

Contact Apple for support and service - Apple Support

Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support

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Macbook pro damage after submitting to repair center

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