Bugs/concerning issues with Mail.app since 18.0.1

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Level 1

19 points

Bugs/concerning issues with Mail.app since 18.0.1

Has anyone else been having issues with the mail app since the last update? our issues started instantly after the update. All my mail vanished, so i've re-added the accounts, restarted multiple times etc but almost daily my mail vanishes then downloads it all over again.

Luckily i have had no issues with accessessing all my previous emails, but husband has now only been downloading new daily email and all previous emails seem to not wanting to return. I have been in contact with apple support but in reading previous threads with mail issues in previous IOS updates, i agree this is most likely a bug in 18.0.1.

I am continuing my online chat with a call later today with sr level support, but would be curious if others now have this issues as well?

iPhone 12 Pro Max, iOS 18

Posted on Oct 23, 2024 7:31 AM

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Answer 1

Top-ranking reply

DrummerJMS

Level 1

17 points

Oct 24, 2024 7:17 AM in response to Katoutsa

FIXED! Any chance you’re on an AOL or verizon.net domain? I had the same problem last night and this morning and noticed that all of the passwords were wiped out from Mail in Settings/Mail. I just had to re-enter the passwords and all of the accounts in question started working again on the Apple Mail app. Good luck.

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Answer 2

Katoutsa Author

Level 1

19 points

Oct 24, 2024 6:59 AM in response to DrummerJMS

I had a support call with apple last night. Although nothing was solved because a transfer to a supervisor was cut off and no one called me back, they did have me reset my network settings, is worth a try, although i'm guessing it's temporary.

Go to Settings/General/ scroll to the bottom Reset Phone/ at bottom Reset / reset network settings

Yes you will need to reset your wifi etc after that, but hopefully is more than a temporary fix

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Answer 3

Oct 24, 2024 6:29 AM in response to Katoutsa

I’m having the same issue since 10/23/2024. The Apple Mail app is showing server verification errors on all IOS devices that we’ve upgraded to 18.0.1. Other mail apps are still working fine. Apple, this needs attention NOW!

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Answer 4

AlWeir

Level 5

5,007 points

Oct 23, 2024 7:45 AM in response to Katoutsa

Apple Mail is buggy, there is doubt about it. It needs a lot of work as does Mail on the Mac since it is just as buggy. Not enough beta testing these of these apps is happening before release.

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