Authentication Failure for Mail on iPhone

When I go into mail, I am getting an error message. Authenticationfailure.

Authenticate invalid credentials.

I’m not aware of changing anything. It Worked yesterday.

I’ve tried to find an answer on the internet with no success. Can someone please help me fix my email? Thank you.


[Re-Titled by Moderator]

iPhone 14 Pro Max, iOS 18

Posted on Oct 24, 2024 11:53 AM

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Posted on Feb 14, 2025 4:00 PM

okay i figured it out! go into mail app and into the account that’s not working. tap the mail slider to off position. wait a second or two and then flip it back on; it will prompt you to log in and whalah! mine had been off for almost two weeks and i couldn’t figure it out. turns out its an intuitive fix—hope you’ve all can find resolve!

109 replies
Question marked as Top-ranking reply

Feb 14, 2025 4:00 PM in response to dianafromrolling hills

okay i figured it out! go into mail app and into the account that’s not working. tap the mail slider to off position. wait a second or two and then flip it back on; it will prompt you to log in and whalah! mine had been off for almost two weeks and i couldn’t figure it out. turns out its an intuitive fix—hope you’ve all can find resolve!

Feb 12, 2025 7:26 AM in response to rhodafromtempleton

okay i figured it out! go into mail app and into the account that’s not working. tap the mail slider to off position. wait a second or two and then flip it back on; it will prompt you to log in and whalah! mine had been off for almost two weeks and i couldn’t figure it out. turns out its an intuitive fix—hope you’ve all can find resolve!

Oct 24, 2024 1:46 PM in response to rhodafromtempleton

rhodafromtempleton wrote:

When I go into mail, I am getting an error message. Authenticationfailure.
Authenticate invalid credentials.
I’m not aware of changing anything. It Worked yesterday.
I’ve tried to find an answer on the internet with no success. Can someone please help me fix my email? Thank you.

[Re-Titled by Moderator]

Yes, your email provider can fix your issue, contact them.

Apr 23, 2025 8:28 AM in response to rhodafromtempleton

Here is the fix!

Go to i phone settings> Scroll down & click on apps> Scroll down & click on Mail app> Click on Mail accounts> Click the Mail account your error is referring to> switch the mail slider to off then back on. It will then prompt you to sign in, once signed in it should be fixed. If error is till occurring, once again make sure the mail slider is turned on.

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Authentication Failure for Mail on iPhone

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