My new iPad Pro is stuck on software update
My new ipad pro is stuck on the software update. Can someone please help me and suggest what to do.
[Re-Titled by Moderator]
iPad Pro, iPadOS 17
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My new ipad pro is stuck on the software update. Can someone please help me and suggest what to do.
[Re-Titled by Moderator]
iPad Pro, iPadOS 17
This is a known issue - encountered when setting-up a new (unused) iPad and updating to iPadOS 18.x. You will need to interrupt the stalled process with a forced-restart:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
After restarting the iPad, allow the new iPad to complete initial setup and software update without attempting to transfer data, or restoring a backup, to the new device. Instead, simply set-up using your AppleID (now known as your Apple Account).
When the update process has completed, reset the iPad - and THEN perform the transfer/restore if required:
Settings > General > Transfer or Reset iPad > Erase All Content & Settings
This is a known issue - encountered when setting-up a new (unused) iPad and updating to iPadOS 18.x. You will need to interrupt the stalled process with a forced-restart:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
After restarting the iPad, allow the new iPad to complete initial setup and software update without attempting to transfer data, or restoring a backup, to the new device. Instead, simply set-up using your AppleID (now known as your Apple Account).
When the update process has completed, reset the iPad - and THEN perform the transfer/restore if required:
Settings > General > Transfer or Reset iPad > Erase All Content & Settings
Abdobo wrote:
My new ipad pro is stuck on the software update. Can someone please help me and suggest what to do.
My new iPad Pro is stuck on software update