My new iPad Air 6th generation is stuck in the initial update mode
My new ipad air 6th gen is stuck in the initial update mode.
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 17
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You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My new ipad air 6th gen is stuck in the initial update mode.
[Re-Titled by Moderator]
iPhone 13 Pro Max, iOS 17
If the update process has seemingly stalled for several hours, you may need to perform a forced-restart:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
When performing a system software update, keep the device connected to its Power Adapter - as this will keep the WiFi connection active during the update process.
If the update process has seemingly stalled for several hours, you may need to perform a forced-restart:
Force restart iPad (models with Face ID or with Touch ID in the top button)
If your iPad doesn’t have the Home button, do the following:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
When performing a system software update, keep the device connected to its Power Adapter - as this will keep the WiFi connection active during the update process.
My new iPad Air 6th generation is stuck in the initial update mode