I am trying to change my email address for my Apple ID as it is being discontinued. My new email is a gmail account. It won’t let me do this and comes up with an error message saying this address is not available choose a different address. I have no memory of ever using this address in any way with Apple.
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Apple mentions that message in Change your Apple Account primary email address - Apple Support
but its advice isn't really helpful given the other information you provide: "If you see a message that the email address you want to use isn’t available or is already in use, check that you or a family member aren’t already using that email address with a different Apple Account. If a family member is using that email address, remove it from their account, then try to use it."
Obviously Apple thinks the address has been used recently. I don't think Gmail is to the point where they are allowing people to create new accounts with previously used email addresses. So I don't know what to advise unless you are mistaken about the address not having been used in any context with Apple previously.
Have you have this address for a long period of time (the gmail) or is it created in the last couple of days?
I’ll check again with family and have a call scheduled with Apple support tomorrow. Thanks for your reply.
I’ve had the gmail account for a long time.
How to change my email address for my Apple ID?
