You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

iTunes for Windows crashes while restoring iPad Pro M4 with iPadOS 18.0.1

Why does iTunes for Windows crash while restoring iPadOS 18.0.1 to iPad Pro M4 during the verifying iPad restore stage of this restore. It left the iPad frozen with a small leftmost part of the progress bar filled. I had to reset and restart recovery mode and restore with iMazing. Only iMazing works, both iTunes and Apple Devices apps fail with IPadOS 18.0.1. I am running Windows 11 24H2.

iPad Pro, iPadOS 18

Posted on Oct 26, 2024 8:39 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2024 10:37 AM

Hi, I had the same problem with my various Apple devices to update to version 18.1, finally you have to go back to Windows 11 23H2 or another version of Windows, other than 24H2, it is this version that is causing the mess

5 replies

Nov 14, 2024 12:00 AM in response to Camille884

I tired reinstall Windows and iTunes(store version/exe version), both not work. From the Windows log, it shows objc.dll crash.

To avoid the issue, roll back to 23H2 or use thrid party tools.

If you already blocked in the recovery mode, try restart your phone and reconnect in the third party tools, you will can reset the phone again.

Oct 29, 2024 8:03 AM in response to Keith Weisshar

Yes! This bit me yesterday while updating my iPhone 15 from iOS 18.0.1 to 18.1 via iTunes. I have gotten into the habit of taking backups and doing a full iTunes update on the major point releases. When I tried it yesterday, iTunes crashed repeatedly right as it would begin the update, leaving my phone with the same partial progress bar noted above.


I was able to use a laptop that has not yet gotten the Win11 24H2 update to finish the iOS update via iTunes, then return to the original computer and restore the backup. In the end, the phone is updated and restored, but it was a whole lot more work than usual. I realize 24H2 is very new and still struggling, but please add it to your farm of test machines and do what you can to improve the stability of iTunes!

iTunes for Windows crashes while restoring iPad Pro M4 with iPadOS 18.0.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.