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Why does iTunes for Windows crash while restoring iPadOS 18.0.1 to iPad Pro M4 during the verifying iPad restore stage of this restore. It left the iPad frozen with a small leftmost part of the progress bar filled. I had to reset and restart recovery mode and restore with iMazing. Only iMazing works, both iTunes and Apple Devices apps fail with IPadOS 18.0.1. I am running Windows 11 24H2.
iPad Pro, iPadOS 18
Hi, I had the same problem with my various Apple devices to update to version 18.1, finally you have to go back to Windows 11 23H2 or another version of Windows, other than 24H2, it is this version that is causing the mess
Yes the iPad was blocked so to update it you had no other solution than to go through a computer. Bad luck it is not the right time to do it with Windows 11 24H2 lol
As I said above, you have to watch for an update of the Apple Devices software and do a test again from a Windows 11 24H2 to see if it does not crash again
I don't blame Apple or Microsoft, for my part, the recent Apple Devices software has always worked well since its release, because I systematically do the "big" updates from the PC.
But there it turns out that following the installation of Windows 11 24H2... it's a disaster
A compatibility problem surely, but I'm sure that in 2025 this will be resolved.
On the other hand, I am surprised because if I understood correctly you managed to update your iPad Pro 10.5" from 17.7.2 to .3, it's surprising...
For my part, on Apple Devices 1.5.2.58, I did not have a specific error code, I monitor from the Windows task manager the different processes linked to the Apple Devices application (during the update), and some processes (I can't say which ones exactly) start to disappear and then the update freezes on my iDevice, consequently the processor usage as well as the disk usage drops to zero.
For information, I had the error code 06b4 0000 on Apple Devices 1.5.0.160 (iDevice frozen etc...) BUT by resetting the software and unplugging and replugging the cable, I was then able to restart the update
I also noticed like you that on Apple Devices 1.5.2.58, following a crash of the update, the Restore button does not work, you click and nothing happens, and the Update button is grayed out too, incredible!
Like you, I will continue to do my tests, to monitor the updates of the Apple Devices software and stay on the 24H2, at worst I have a virtual machine under Windows 10 which allows me to get out of trouble in case of problem.
Indeed, the use of old versions of Windows is to be avoided for security reasons. In any case as soon as Microsoft judges your PC ready to switch to version 24H2, it downloads and installs the update, unless you have done like me for a few weeks, to suspend the updates, but this is not a good thing to do.
As soon as the days are better between Apple Devices & Windows, I will not hesitate to let it be known here
I was indeed able to update my 10.5" iPad Pro (which won't run iOS 18) using the very latest Apple Devices software running on Windows 11 with all current updates installed. And then the same machine got hung up doing my iPhone 15. Is it a difference of iOS 17.* vs 18.*? iPad vs. iPhone? Dumb luck?
Anyway, my "recovery" laptop is running Windows 11, but I don't think it will get 24H2 automatically. It doesn't have TPM 2.0, but I followed the instructions to bypass that check and Windows 11 installed and works just as well as Windows 10 did. My daughter uses it for light-duty stuff, and I won't consider forcing 24H2 until this issue is behind me.
Have you tried uninstalling and reinstalling iTunes ?
Their support is trash like many other companies. They use individuals that can barely speak their own language let alone another.
It's definitely an issue with Windows 11. I restored the iPad using a laptop with Windows 10 installed.
iTunes for Windows crashes while restoring iPad Pro M4 with iPadOS 18.0.1
