GSM calls are not working on my iPhone 7

Hi

I am facing a mysterious problem,, most probably because of an update


My data is working fine, signals are perfect, WhatsApp calls are coming and messages are fine also

But the gsm calls are not working, if someone calls me my number is going off for him/her, but i get sms for missed call alert, sms also upload with difficulty means after 3-4 tries.

After that i got another update and right now i have 15.8.4

i reset my phone, and changed my sim too but could not fix it.

Can someone please help me to fix this problem, i googled it and may guys reporting it too.

Thanks & regards


[Re-Titled by Moderator]

iPhone 7

Posted on Oct 26, 2024 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2024 4:53 PM

You've already taken significant troubleshooting steps:


1. Resetting your iPhone

2. Changing your SIM card

3. Updating to iOS 15.8.4


Given that:


1. Data (WhatsApp, messages) works fine

2. Signal strength is perfect

3. GSM calls aren't working (caller hears "number not reachable")

4. You receive missed call alerts via SMS

5. SMS sending is delayed (requires 3-4 attempts)


Potential causes:


1. Carrier settings issue: Contact your carrier to verify your account and SIM card settings.

2. Network configuration: Ensure your iPhone's network settings are correct:

- Go to Settings > Cellular/Mobile Data > Network

- Check "Roaming" is enabled (if applicable)

- Reset network settings (Settings > General > Transfer or Reset iPhone > Reset Network Settings)

3. SIM card compatibility: Although you've changed the SIM, ensure it's compatible with your iPhone 7 and carrier.

4. iPhone's cellular modem: Hardware issues might be causing the problem.

5. Carrier-specific issue: Outages or technical issues with your carrier's network.


Additional steps:


1. Check for carrier updates: Ensure your carrier settings are up-to-date (Settings > General > About)

2. Disable/Re-enable Cellular Data: Toggle off and on (Settings > Cellular/Mobile Data)

3. Reset iPhone's cellular settings: Settings > General > Transfer or Reset iPhone > Reset Network Settings

4. Visit an Apple Store or authorized service provider: For further hardware diagnosis

5. Contact your carrier's technical support: To investigate potential network or account issues


Provide your carrier's response and any additional details for further assistance.


Also, consider asking your carrier:


1. Is my account active and enabled for voice services?

2. Are there any outages or maintenance in my area?

3. Can you reset my SIM card or account settings?

4. Are there any specific settings or configurations required for my iPhone 7?

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2 replies
Question marked as Top-ranking reply

Oct 26, 2024 4:53 PM in response to naveed23

You've already taken significant troubleshooting steps:


1. Resetting your iPhone

2. Changing your SIM card

3. Updating to iOS 15.8.4


Given that:


1. Data (WhatsApp, messages) works fine

2. Signal strength is perfect

3. GSM calls aren't working (caller hears "number not reachable")

4. You receive missed call alerts via SMS

5. SMS sending is delayed (requires 3-4 attempts)


Potential causes:


1. Carrier settings issue: Contact your carrier to verify your account and SIM card settings.

2. Network configuration: Ensure your iPhone's network settings are correct:

- Go to Settings > Cellular/Mobile Data > Network

- Check "Roaming" is enabled (if applicable)

- Reset network settings (Settings > General > Transfer or Reset iPhone > Reset Network Settings)

3. SIM card compatibility: Although you've changed the SIM, ensure it's compatible with your iPhone 7 and carrier.

4. iPhone's cellular modem: Hardware issues might be causing the problem.

5. Carrier-specific issue: Outages or technical issues with your carrier's network.


Additional steps:


1. Check for carrier updates: Ensure your carrier settings are up-to-date (Settings > General > About)

2. Disable/Re-enable Cellular Data: Toggle off and on (Settings > Cellular/Mobile Data)

3. Reset iPhone's cellular settings: Settings > General > Transfer or Reset iPhone > Reset Network Settings

4. Visit an Apple Store or authorized service provider: For further hardware diagnosis

5. Contact your carrier's technical support: To investigate potential network or account issues


Provide your carrier's response and any additional details for further assistance.


Also, consider asking your carrier:


1. Is my account active and enabled for voice services?

2. Are there any outages or maintenance in my area?

3. Can you reset my SIM card or account settings?

4. Are there any specific settings or configurations required for my iPhone 7?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

GSM calls are not working on my iPhone 7

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