Making Key Photo change on Mac crashes photos app

Apple M! 2020 with latest OS Sequia 15.0.1 is the machine I'm using and photos application crashes each time I try and change Key Photo in LIVE?

MacBook Air 13″, macOS 15.0

Posted on Oct 26, 2024 12:14 PM

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Posted on Oct 26, 2024 3:48 PM

Try the following in order as needed:


1 - As a test launch Photos with the Option key held down and create a new, test library.  Import a live photo and test to see if the same problem persists. Does it? This tells us if the problem is limited to your current library or is more wide spread.


If it working OK in the test library close it and try again in our original library.


2 - launch your original library with the Option+Command keys held down and repairs the library. Test again.


3 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.




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1 reply
Question marked as Top-ranking reply

Oct 26, 2024 3:48 PM in response to askguy

Try the following in order as needed:


1 - As a test launch Photos with the Option key held down and create a new, test library.  Import a live photo and test to see if the same problem persists. Does it? This tells us if the problem is limited to your current library or is more wide spread.


If it working OK in the test library close it and try again in our original library.


2 - launch your original library with the Option+Command keys held down and repairs the library. Test again.


3 - boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.


NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following; 

• Verifies your startup disk and attempts to repair directory issues, if needed

• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)

• Prevents Startup Items and Login Items from opening automatically

• Disables user-installed fonts 

• Deletes font caches, kernel cache, and other system cache files


NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.




Reply

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Making Key Photo change on Mac crashes photos app

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