Why won't my iPhone 16 Pro Max screen turn off when idle?

Why does my screen on my iPhone 16 pro max not shut off when it is idle


[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Oct 26, 2024 12:19 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 26, 2024 6:04 PM

  • Tap Settings
  • Tap Display & Brightness
  • Scroll down to Always On Display
  • Turn it off

26 replies
Sort By: 

Nov 6, 2024 4:19 AM in response to heatherfromtrenton

I was in this position too. Noticed yesterday that my phone was quite warm after being supposedly asleep in my bag. Didn’t think anymore about it till this morning when I noticed the screen wasn’t sleeping as it should after 30 seconds.

After reading this discussion I went to check my settings, but rebooted first.

I remembered changing my display zoom settings to larger text the previous day, so I switched back to default. Unfortunately now I’m not sure if the reboot or reverting this setting fixed it 🤦🏻 Turning larger text back on didn’t cause the same issue to reoccur though 🤔

Reply

Nov 22, 2024 9:02 AM in response to Eaglestorm

Eaglestorm wrote:

facing this exact issue. i have always on display off and set auto lock to 30 seconds. but when a notification comes, the display doesn’t turn off.

Notifications are processed in foreground, so the screen will come on for a few seconds. If you are looking at the screen at that time Face ID will unlock it.



Reply

Oct 27, 2024 8:18 AM in response to heatherfromtrenton

heatherfromtrenton wrote:

Nope like I said earlier that’s the FIRST thing I checked. What else could it be ? Because it’s NOT that

You said "Nope it’s set to default 30 seconds"


There is no time setting at all for Always On Display, it is ON or OFF, which is why I assumed you checked “Auto Lock” which DOES have a 30 second setting, and did not check Always On Display.

Reply

Why won't my iPhone 16 Pro Max screen turn off when idle?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.