Why won't my iPhone 16 Pro Max screen turn off when idle?

Why does my screen on my iPhone 16 pro max not shut off when it is idle


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iPhone 16 Pro Max, iOS 18

Posted on Oct 26, 2024 12:19 PM

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Posted on Mar 4, 2025 7:48 PM

I am using 16 Pro , i was facing the same issue till today , but I have changed the setting as below and now it is working.

Kept Dark mode on , Automatic Option is off ,True Tone is off ,night shift is off , Auto lock -30 sec, Raise to awake -on ,

Always display is off.

i have tested is multiple times and it is working fine !

36 replies

Apr 7, 2025 8:42 PM in response to Lawrence Finch

Lawrence Finch I don’t know where you’re getting the idea this issue has been resolved because looking at comments from the last couple weeks, it doesn’t appear it has been. Unless I’m missing something, I haven’t seen a suggestion on here that has been noted by several people as far as resolving the problem. Please point me to the resolution that has worked.

Apr 30, 2025 5:02 AM in response to heatherfromtrenton

Sorry, Lawrence…I get that you’re trying to be helpful but you’re absolutely not when you ignore those of us saying (even 6 months later) that the issue is still unresolved.


I’m new to the conversation and here is what I have found. I know where to turn the feature off; that’s easy to find and toggle. The problem is that it keeps toggling itself back on. Got a solution for that? I do hope it’s better than “keep toggling it back off and stop responding to an already answered thread.”


To be more specific, I just discovered this morning that when I connect to the phone’s hotspot from my MacBook (initiated from the MacBook while the phone is locked and sitting on the desk or in my pocket), it seems to also turn the ‘always on display’ back on, and this is at least one of the reasons why I’m finding it to be a recurring issue. It’s the only specific trigger I have identified so far but I’ve only had the new phone for 5 days so far (16 Pro Max). This never happened on my 12 Pro Max which probably didn’t have the same option but it was set to never lock and did that flawlessly for me.


If anyone has an actual recommendation or knowledge on how to resolve this, I’d appreciate your thoughts. If nothing else, maybe someone else can test this on their end and confirm.


At the least, it may cast some light on the mystery behind the feature randomly showing back up for other users. Hope this helps!

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Why won't my iPhone 16 Pro Max screen turn off when idle?

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