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iMac late 2015 very slow

Hello there,


I'm writing here because I find my iMac very slow sometimes. With slow I mean:


  • being very slow while opening new browser tabs and loading the page content (I checked, it's not an internet issue)
  • being very slow while opening new apps (app icon bouncing for minutes and often "not responding" process)
  • being very slow when browsing emails (email app requiring minutes to load email content).


When opening one of those requests, it sometimes works smoothly, but often it feels like it gets freezed.


Being a quite old machine, I restored the OS, but after some days of smooth working, it started again giving me issues. So, I'm thinking more of a hardware issue. In the beginning, I thought it was a matter of CPU or memory usage, but the activity tracker doesn't show me huge CPU usage, and fans are not running high.


On the opposite, memory (24 GB total) is quite at its limit, but I'm experimenting with freezing/slowing issues even when I try to close the heaviest applications to save some RAM.


Maybe is a Hard Drive issue?


I run an EtreCheck, you can find the report attached.


Can you help me restore this amazing machine? I know it's quite vintage, but still, it is beautiful and new to my eyes, I don't want to get rid of it (even if Apple is not releasing updates anymore...)



iMac 27″

Posted on Oct 28, 2024 2:07 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2024 10:59 AM

HerzerSkerzer wrote:

Hello D.I. Johnson,

thanks for your reply.
...
On the 4th point: do you mean using the external drive as a unique and main drive or only as a drive for the operating system and keeping documents in the actual one? What's your opinion regarding a brand new HD for the machine?

You're welcome.


Re: point 4, were this my machine and I've determined the internal drive to be failing, I'd get an external SSD and make that my main working drive. I'd install the latest macOS the iMac can run - 12 Monterey - and make that my startup drive. The OS will default to using it for the user home folder and data storage. The connecting point will be Thunderbolt/USB-C and would provide more than adequate bandwidth for normal everyday use.

You might make a detailed evaluation of the drives with the DriveDX utility from BinaryFruit.


As for what brand of drive, I'd start by looking at the SSD and HDD offerings at OWC/macsales. They are an often recommended retailer here in the Community and can provide guidance specific to your Mac and situation if you call them.


If you're asking about replacing the internal hdd, then I'd also suggest taking a look at OWC/macsales' guidance online including vids. I'm not sure exactly what the job would require as far as tearing down that particular iMac. It may be daunting and best left to a pro, but if you have the desire and the tools you may be able to DIY.


Should you try the external ssd route, remember that the external drive can always be repurposed for use with a newer Mac when you finally decide to replace your ten year old vintage, soon-to-be-obsolete, iMac. 👍🏽

6 replies
Question marked as Top-ranking reply

Oct 28, 2024 10:59 AM in response to HerzerSkerzer

HerzerSkerzer wrote:

Hello D.I. Johnson,

thanks for your reply.
...
On the 4th point: do you mean using the external drive as a unique and main drive or only as a drive for the operating system and keeping documents in the actual one? What's your opinion regarding a brand new HD for the machine?

You're welcome.


Re: point 4, were this my machine and I've determined the internal drive to be failing, I'd get an external SSD and make that my main working drive. I'd install the latest macOS the iMac can run - 12 Monterey - and make that my startup drive. The OS will default to using it for the user home folder and data storage. The connecting point will be Thunderbolt/USB-C and would provide more than adequate bandwidth for normal everyday use.

You might make a detailed evaluation of the drives with the DriveDX utility from BinaryFruit.


As for what brand of drive, I'd start by looking at the SSD and HDD offerings at OWC/macsales. They are an often recommended retailer here in the Community and can provide guidance specific to your Mac and situation if you call them.


If you're asking about replacing the internal hdd, then I'd also suggest taking a look at OWC/macsales' guidance online including vids. I'm not sure exactly what the job would require as far as tearing down that particular iMac. It may be daunting and best left to a pro, but if you have the desire and the tools you may be able to DIY.


Should you try the external ssd route, remember that the external drive can always be repurposed for use with a newer Mac when you finally decide to replace your ten year old vintage, soon-to-be-obsolete, iMac. 👍🏽

Oct 28, 2024 11:42 AM in response to HerzerSkerzer

This is pretty much as bad as it can get:


Performance:

System Load: 2.47 (1 min ago) 2.27 (5 min ago) 2.43 (15 min ago)

Nominal I/O usage: 10.65 MB/s

File system: 232.09 seconds (timed out)⚠️

Write speed: 1 MB/s ⚠️

Read speed: 42 MB/s⚠️


Based on other EtreCheck drive scores I have collected, your 2015 27-inch iMac Fusion system should be doing writes at 500-700MB/sec and Reads up to 1500MB/sec.


Apple's Fusion system consists of a smallish SSD and a conventional mech hard drive linked by software to appear and act as one drive. From the report, yours appears to still be linked, but I recommend applying the quick test in this Apple article to confirm they are acting as one:


How to fix a split Fusion Drive - Apple Support


If part of Fusion has failed, I vote for the mechanical drive component, but then I've been wrong before 😉.


Of all the useless scam-ware out there, MacKeeper is considered the archetype. It is next to impossible to completely remove. There is a utility developed by a long-serving contributor here that may be able to neuter MacKeeper. It is MalwareBytes, and please get it ONLY from the developer's site: https://www.malwarebytes.com/mac. The trial version should still work for this—it used to.



Oct 28, 2024 7:05 AM in response to HerzerSkerzer

There are several problems with your Mac.


• No Time Machine backup – if you continue to use your Mac with no Time Machine or other backup strategy, then you will lose data, sooner or later.

Back up your Mac with Time Machine - Apple Support


• System Integrity Protection is disabled – re-enable this protection. Apple builds in robust system protection for a reason.

Please see: XProtect Explained: How Your Mac’s Built-in Anti-malware Software Works - How-To Geek


• Mackeeper AV software installed – disable this or better still, just uninstall it per the guidance from the publisher. Anti-virus, clean-up, optimizing and VPN apps are unnecessary and generally looked upon as bad for the performance of the Mac.

Please see: Protecting against malware in macOS - Apple Support


• Your hdd appears to be failing – the EtreCheck eval should take only 3-4 minutes, not 183! If, after removing MacKeeper and re-enabling the Apple security software you don't see improvement in performance, you might buy an external ssd, install macOS on that and use it as the startup drive. Community user @Jack-19 has created the following user tip on that subject:

Use an external SSD as your startup disk … - Apple Community



Nov 1, 2024 1:28 AM in response to Allan Jones

Allan Jones wrote:

This is pretty much as bad as it can get:

Performance:
System Load: 2.47 (1 min ago) 2.27 (5 min ago) 2.43 (15 min ago)
Nominal I/O usage: 10.65 MB/s
File system: 232.09 seconds (timed out)⚠️
Write speed: 1 MB/s ⚠️
Read speed: 42 MB/s⚠️

Based on other EtreCheck drive scores I have collected, your 2015 27-inch iMac Fusion system should be doing writes at 500-700MB/sec and Reads up to 1500MB/sec.

Apple's Fusion system consists of a smallish SSD and a conventional mech hard drive linked by software to appear and act as one drive. From the report, yours appears to still be linked, but I recommend applying the quick test in this Apple article to confirm they are acting as one:

How to fix a split Fusion Drive - Apple Support

If part of Fusion has failed, I vote for the mechanical drive component, but then I've been wrong before 😉.

Of all the useless scam-ware out there, MacKeeper is considered the archetype. It is next to impossible to completely remove. There is a utility developed by a long-serving contributor here that may be able to neuter MacKeeper. It is MalwareBytes, and please get it ONLY from the developer's site: https://www.malwarebytes.com/mac. The trial version should still work for this—it used to.



Thanks Allan, I followed the instructions at the link and it seems the system still perceives the two components as only one fusion drive.



It seems I have to proceed with the solution proposed by D.I. Johnson.


Thanks to you both!

Oct 28, 2024 8:33 AM in response to D.I. Johnson

Hello D.I. Johnson,


thanks for your reply.


Though I know about time machines, I'm not that scared about it as all my documents are hosted on multiple cloud services, so I can reach them with any machine I need and I can lose them very unlikely.


On your second point, I'm going to do it.


On the third point: going to do it, I just want to highlight that I installed it after experimenting the slowing issues, as I thought they could've been caused by overcharged RAM or HD and Mackeeper actually helped me on another machine to make space on an HD that was stuffed by Google Drive cache.


On the 4th point: do you mean using the external drive as a unique and main drive or only as a drive for the operating system and keeping documents in the actual one? What's your opinion regarding a brand new HD for the machine?

iMac late 2015 very slow

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