AirPods Pro 2 Hearing Test fails with "Unable to classify due to background noise" error.

I was able to do the firmware update and the hearing test completed fine.

I had the same issue with first an IPhone 13 Pro and then a new IPhone 16 Pro. No success. I went over and ran the hearing test on my soon to be desupported IPad Air and it completed successfully on the first attempt!

That's good to know. Another app that I used to test my hearing said I should turn off Noise Cancellation. Go figure. Thanks for the feedback.

I was having the same issue. What finally worked was wrapping my head in a thick bath towel! I hope this helps someone because I really needed this low cost alternative to hearing aids 🦻 🙏🏻

That is how I got it to complete also by updating the firmware.

Mine never would complete with my iPhone either but tried with my iPad mini and the test completed first time.. a couple other posters reported the same thing, success with iPad

The servers being overwhelmed is definitely a possibility. I’d considered that as well. Another I haven’t tested is if they are also using the phone mic for background noise testing. Although I’ve seen it kick out immediately when things actually get noisy. So it would still be weird that it waits until everything is completed to fail. Which makes me think it’s a sever communication issue. However I’m going to try testing with my phone on a table instead of holding it, on the premise that rustling over the mic on the phone with my other hand could be the errant noise.

@peaky: In Mimi, share the hearing result with the Health app.

Once that is done, go to the AirPods setting and find Hearing Assistance and add or update Hearing Test results. You should see the Mimi result.

I do have very old prescription hearing aids (Resound brand), and I wanted to compare the AirPods to those.  As far as hearing aids go, the AirPods are very inferior, although this is not using the AirPods test.   My old hearing aids were something like $4k, so this isn't too surprising.    I will not be using the AirPods as hearing aids in most cases - only in a pinch.

Yes, a stumbling block I had to deal with also. On the iPhone, I went to Bluetooth, which should be on, then to the list of devices (maybe only the AirPods there), then to the information button, the i in the circle , in blue. There is a category in Hearing Health called Hearing Assistance. It should be ON. Go into that, scroll down to Update Hearing Test Results. That should get you pretty close to the finish line. I was able to find the mimi test from there, and upload it.

I tried the test 12 times, 5 in my quiet bedroom and 7 more in my VERY quiet shower stall.

Failed every time with "unable to classify; at some point during the test there was enough background noise . . ."

BUGGY. So frustrating. Even if the test "succeeded" "luckily" after all these trials, I would have little faith in the accuracy of the test.

I’ve got this problem too. The hearing test worked fine back in December before hearing aid emulation became available in the UK, and before iOS updates. So it seems like a bug with the latest releases. The workaround using the Mimi app gets past the frustration of not being able to able to access this feature.

Following up here….i tried a suggestion from this thread to turn on noise canceling and it wired after that. Not sure if that is the solution, could be just luck.

Thanks for the suggestion using the iPad. It worked for me.

The Mimi hearing test worked for me. It was a little tricky, getting my results to be used by the hearing aids, but it worked.

Thank you for your post, it helped me. I have “failed” the AirPod hearing test a dozen times. Saw your post, downloaded Mimi hearing test, and 10 minutes later my hearing aid function is operating!