AirPods Pro 2 Hearing Test fails with "Unable to classify due to background noise" error.

Thanks, Matt! This worked for me - after repeated unsuccessful tries with my iPhone, I was able complete the test on my iPad and get a hearing profile, so now the hearing aid function is working as intended.

Appreciate the reply! The Mimi test was free and worked when I allowed to Apple Health. It showed up on the hearing test in AirPod settings to get past the test requirement.

Merry Christmas!

What helped me with background noise is to take the phone out of the case and place it flat on a table. It seems like the noise is coming from the device when trying to press the button.

Got it to work finally. Apparently the bathroom is the only place in the house quiet enough

Rebooting cleared the way to the finish.

I even tried the set up in an anechoic chamber--same message. The Mini Hearing Test app works but I couldn't import the results into the Hearing Assistance--had to add it by hand.

I also was unable to successfully take the test with using my iPhone. I lost count of how many time I tried.

It did, however, work the very first time that I used my IPAD. I am not sure if this was a coincidence. The results do seem to make sense based on my hearing.

Fortunately for me (having the same issue), I had recently undergone an actual hearing test and had the results in hand. There is a way to manually put in your in data. I believe you can have a free test done at Costco and ask for a printout for anyone still frustrated with this buggy tool. NOTE: Once I put the data in, it DID make a significant difference. I do have professionally made (prescription) hearing aids and I want to spend some time trying to really see the difference. I will say, once I had the data in and turned on the hearing aid tab -- it was surprising how well they seem to work. I have significant hearing loss, so I can't expect the AirPods2 to do the work of hearing aids tweaked by professional audiologists, but they are pretty darn good!

The solution is to use a third party app like “Mimi”

Mine work now.

I tried every suggestion found on this thread

Same as everyone else, could not get past the left ear test, very frustarting as this is why I bought them!

I did try the Mimi Hearing test, ,no probem, and very similar test, but then could not figure out how to send that data to the pods.

Finally saw something in Utilities that let you scan results from another test. I scanned the chart and it worked!

Ridiculous we have go thru this for an Apple product, but it worked!

Use a different hearing test to get your hearing profile. Load the results from a professional audiologist or free app “Mimi” and you’re good to go!

Just turn your phone upside down. I am sure the microphone on the phone is picking up your breathing. Or cover the microphone with something to help cut out the sounds it hears.

My wife is having the same problem. I have done the test twice with no problem. We have the same hardware and firmware. Could it be something with noise getting into the airpods that is coming from within and not outside noise? We did the hearing test in the exact same place, a very quiet inside room. The ear is connected to a lot of places, nose, sinus and mouth. Has anyone answered yes to the initial question about cold, congestion, etc.? For my wife, we use the Mimi app and imported that audiogram and it works fine.

I couldn’t complete the hearing test using my iPhone but was successful when I took the hearing test using my iPad. I suggest you try it.