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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Hearing test keeps stopping stating it is unable to classify due to background noise. The only noise is me breathing! I've tried four times now and can't get through one ear without the test stopping at 75% finished.
[Re-Titled By Moderator]
iPhone 15 Plus, iOS 18
Wow, this is discouraging. I purchased the AirPods specifically for this option and, while I like them a lot for podcasts, etc., it’s a shame that I can’t even get through the hearing test in a completely windowless, soundproof room! I sure hope Apple can address this soon.
Just fyi, I turned on noise cancellation. I also pushed in each AirPod Pro in the ear that was measuring to get the best seal. Finished without issues.
Yes, I tested it with phone and iPad sitting on a table and quietly clicking. No success for me. At present, I think it's a matter of luck whether you are able to successfully complete the test.
That’s a thought.
I tried to turn noise canceling off, but the minute I started the test it turned it right back on
Someone else in this thread said to turn off noise cancellation so I did that in the minute I started the test it turned the noise canceling back on
Same issue here. 8 times and still 'UNable to Classify" very dissapointed.
Hearing test AirPods Pro 2 unable to classify
Having the same issues after multiple tries with my father and myself. This product was released to quickly
Same here. Why is Apple not responding?
Taken it many times in sound proof room. Has to be a bug
How did you import the audiogram?
It has to be a bug. I’ve tried numerous times in total silence. I suspect or hope next rev of software fixes
I have the same issue with the hearing test my left ear never finishes the test. I had my younger daughter try it and it worked for her no problem.
The hearing test feature was the main reason I bought this item. After at least 10 failed attempts, I’m returning this item. I don’t have time for this nonsense.
This is a community forum. Apple is not here.
AirPods Pro 2 Hearing Test fails with "Unable to classify due to background noise" error.
