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I just updated my iPhone to iOS 18.1 and cannot see the hearing aid/hearing test features. My AirPods are up to date 7B19
I'm in the UK if that makes any difference.
I've just noticed that the feature is not available in the UK. It's just about the only country where it's not available
[Re-Titled by Moderator]
I spoke to Apple support yesterday
I was told Apple doesn’t have the approval for UK yet that why it hasn’t be issued in UK.
As soon as they got the approval it will be released for UK too with the next update.
I hope this explains it 😊
104 counties have the hearing test and hearing aid feature
AirPods Pro 2 - Hearing Health Feature Availability - Apple
shelley186 wrote:
I also checked all firmware updates and have latest IOS And have none of the new features, in US
Did you try restarting your phone?
gr7 wrote:
I've just noticed that the feature is not available in the UK. It's just about the only country where it's not available
No, it's not "just about the only country" that hasn't gotten it yet. The UK is one of 193 countries that hasn't gotten it yet. Currently, as the previous poster noted, it's only available in the U.S. and Canada.
tobianogreg wrote:
I think this feature is approved for use in the US and Canada for now, however I’m in Canada and also cannot see the test/aid features. All firmware upgrades done.
And you have the Air Pod Pro 2? Have you tried restarting everything?
My country is also not in the list. I bought my AirPods Pro 2 specifically for the hearing aid option. How is the inclusion determined? Who approves inclusion in each country and is there a list of expected date of inclusion in each country? Thanks
Those features are not allowed in Canada yet. Look up “Hearing Health Feature Availability“ on the Apple support site.
I think this feature is approved for use in the US and Canada for now, however I’m in Canada and also cannot see the test/aid features. All firmware upgrades done.
I also have done exactly the same updates as you, here in the UK, and I have the same problem. Hopefully get it soon
Twelly50 wrote:
I also have done exactly the same updates as you, here in the UK, and I have the same problem. Hopefully get it soon
The feature is not available in the UK.
Yes AirPods Pro 2 purchased specifically for the hearing aid function. iPhone 15. Everything cycled off and on and still no test/aid feature.
I also checked all firmware updates and have latest IOS And have none of the new features, in US
No Canada on that list. Grrr. When I upgraded to airpods 2 pro, apple’s information indicated Canada would be included.
I restarted my phone, still no feature. Where should i look other than in the airpods info?
Why are AirPods Pro 2 Hearing Aid features not available in the UK?
