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They are saying i need to enable the itune card through customer service but i dont know how
[Re-Titled by Moderator]
iPhone 14 Pro Max, iOS 17
If you're seeing a messsage that the card has not been activated, you need to go back to the retailer from whom you bought the card and get them to properly activate it.
If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
Regards.
This version of the link will take you to the section of the support article about what to do if your card is not activated If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
How to activate Apple Gift card?
