Keyboard and mouse not working on I Mac

Question

Level 1

5 points

Keyboard and mouse not working on I Mac

I turn the I Mac (late 2017} and there is no way to input the password the keyboard won't respond the same thing with the mouse I have done about 3 shut down and it can discover the Keyboard and the mouse the spinning won't stop.

But if I open My MacBook Pro the cursor of the mouse appears and also you can type on the Mac Pro with teethe mouse and the keyboard of the I Mac.

Please Help : How can I fix it.

Thank You.

h******9@me.com

[Edited by Moderator]

iMac 27″, macOS 12.7

Posted on Oct 29, 2024 7:14 AM

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Answer 1

den.thed

Level 10

82,612 points

Oct 29, 2024 7:35 AM in response to hugo16

The keyboard and mouse can only pair with one Mac at a time.

Disconnect and remove them from the MacBook Pro and then see if they connect to the iMac.

Then if you are still having trouble connecting the keyboard and mouse to the iMac.

see > If you can't connect your Magic Keyboard, Magic Mouse, or Magic Trackpad to your Mac - Apple Support

Also you should not post your e-mail address, phone # or other personal information here in the forum.

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Answer 2

Oct 29, 2024 7:40 AM in response to hugo16

It is also a good idea to have a wired mouse and keyboard around for emergencies like this.

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