iPhone 12 mini not mounting in Finder, Music app, Photos app when connecting to MacBook Pro via USB cable

I have an iphone 12 mini and when connecting to my macbook pro via the usb cable, it is charging but not mounting.


Not mounting in Finder

Not mounting in Music App

Not mounting in photos App


I have tried restarting the Mac, and also the IPhone.



[Re-Titled by Moderator]

MacBook Pro 15″, macOS 14.6

Posted on Oct 30, 2024 7:21 AM

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Question marked as Top-ranking reply

Posted on Oct 30, 2024 8:22 AM

Ok after chatting to apple support online, one workaround seems to be to create a new account.


After creating a new user I was able to login as that user and mount the iPhone from the Finder and also from the Music app (not Photos) without any issue.


After switching back to the main account i was able to view the mounted iphone as expected in both music and photos app.


10 replies
Question marked as Top-ranking reply

Oct 30, 2024 8:22 AM in response to 2dareis2do

Ok after chatting to apple support online, one workaround seems to be to create a new account.


After creating a new user I was able to login as that user and mount the iPhone from the Finder and also from the Music app (not Photos) without any issue.


After switching back to the main account i was able to view the mounted iphone as expected in both music and photos app.


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iPhone 12 mini not mounting in Finder, Music app, Photos app when connecting to MacBook Pro via USB cable

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