Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

All images disappeared from purchases movies- help

My movie library on my ATV 4K appears completely void of images. Tried a restart and no luck. Can't find any way to get these bad. So glad I spent so much money on these...

Apple TV 4K, tvOS 18

Posted on Oct 30, 2024 2:54 PM

Reply
2 replies

Oct 31, 2024 12:29 PM in response to Lazyace80

Do images load for the Store tab? I would expect that the Library would get the images in the same manner.


I haven’t experienced this myself. If your Apple TV’s network connection is fine, and unless someone else chimes in with a new idea, I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/​email/​callback).

All images disappeared from purchases movies- help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.