Why is my iOS 18.1 hearing test unable to classify results?

I don't think it's actually external noise but our own heartbeats. I used the plugs I normally use, which are a little tight for sports use, and I can hear my heart. I pulled them out a bit to be a tad loose, and the test eventually worked. And they do seem to work as hearing aids. Don't clear your throat or scratch your face. There may also be timing issues; when I got it to work, I tapped the screen just after the 3 pings, not during them, but that could be coincidence.

The software is unnecessarily difficult and I think the message is misleading. So it took me an hour to work it out, but that was faster than seeing an audiologist.

If you got a hearing test, the audiologist may be able to give you the audiograph file to load.

YMMV

I gave up on the Apple hearing test after a couple dozen attempts including dead-of-night tries, sound-protection ear muffs, and suppressed breathing in an extremely quiet environment. The only thing I didn’t try was stopping my heartbeat. The test always fails at the conclusion of the right ear session. I finally used Mimi and got an audiogram on the first attempt, which I was able to enter manually. But, IOS wouldn’t take the PDF directly, I had to print it out and camera scan it. Even then, the set points it imported were not accurate and I had to edit each number individually. Furthermore, the edited numbers had to occur in increments of 5, which meant I had to round up or down the Mimi-generated set points that fell in between. (Eg., 33 = 35 and 21 = 20.) I guess at least I now have a tuning “somewhere in the neighborhood” of where my mild-to-moderate hearing loss is. I will get a screening at an audiologist and try to enter that. A bit disappointed in the experience, to say the least.

I did finally get left and right tests to complete, and set up the hearing aid, which does improve my hearing -- I can hear the higher frequencies in keystrokes and such.

I think the trick is to have the pods no more snug than necessary to pass that check. Tighter seems not to be better.

But it would be less aggravating if they saved the left ear results on success.

I tried one of the suggestions: a smaller ear tip on both iPods. The test worked and the hearing aid function began. Now I'll see if I can hear better. Thanks for the help!

I was able to get Hearing Test to complete by being in a quiet room and wearing over the ear noise cancelling headphones over the AirPod Pro 2.

I just got the same error message several times and I’m in a silent room just breathing. When I took test I was holding phone. So then I laid the phone down flat. Did the hearing test and it finally worked. I hope this helps.

I had same problem then turned on noise cancellation and it worked fine

I am having the same issues with the test perhaps my hearing is so bad that the algorithm for the test parameters have been exceeded and the default is to error out

Download the Mimi hearing test app and try that.

je38124 wrote: "Tried it many times with only one success; very disappointing."

je ~ As these are user-to-user communities, let Apple know:

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I tried is a basement room in the dark with nothing running and lights off with a decibel average just under 20 db. I'm sure that is me breathing. I brought my wife, who has great hearing, and she couldn't hear anything. I tried 4 times and got the same response you got.

I have been using Bose Ultra for my listening to music and love them. When I heard about the Apple AirPod Pro 2 getting "clinical grade support for mild to moderate hearing loss", I had to try them. I recently had a hearing test with an audiologist and was told I had moderate hearing loss but didn't need to spend thousands on hearing aids.

I ordered the Pro 2 figuring they would work, Apple doesn't usually stumble. I bought them directly from Apple so they have 14 days to fix them or I can return them and wait to see if they can get them to work.

I am getting the same response, (unable to classify) in doing the test. I have tried multiple times in very quiet spots. Failure to even turn on the hearing aid capabilities. I also find all the instructions and options under the hearing aid section confusing with too many choices none of which make particular sense to me.

I’ved tried 8 times - 5 on my phone and 3 on my ipad in my quiet room. Everytime it says unable to classify. What should you noise control setting be on and does breathing through our nose effect the background noise?

It is very frustrating and my finger is tired.

I’ve been experiencing this too, it’s incredibly frustrating. My sense is that the apple research team didn’t do enough preparation to know how to classify complex hearing profiles, such as mine (perhaps many of you on here too?), and so have nothing useful or accurate to share why the test keeps failing, but who knows.

and yes, I bought the AirPods too specifically for the hearing aid function so this feels like a total waste all around. Anyone have any success? I tried the test six times to no avail. Mimi app won’t recognize my AirPods.

Same here. Tried multiple times. Super quiet room. All windows closed.

Very frustrating.

Really terrible software. First it tells me the environment is quiet enough. Then if it is hearing a noise, it doesn't stop right there but goes on for minutes only to fail in the end.